Delivery Information

DELIVERY INFORMATION

Standard delivery is Second Class Small Parcel via Royal Mail: Under normal conditions this can take 2 - 3 working days as per Royal Mail website, although this is not guaranteed by Royal Mail.

Standard delivery is free to UK addresses on orders over £25.00.

Second Class Small Parcel is currently @ £5.00 ( incl VAT) to cover Packing & Postage per UK address.

Letter box friendly tariff @ £2.00 (incl VAT) to cover Postage & Packing per UK address for items under £25.00 that can be sent as letters, according to Royal Mail definition.  If this tariff applies it is noted on the item description. Currently on the travel lite minis, the mini gift perfume sets and the race car key rings.

Our larger 500ml bottles of hand sanitiser are sent by courier due to Royal Mail transport restrictions. Any additional costs are included in the price of the product, and free standard UK shipping still applies.

We reserve the right to change these prices at any time. The rate at the time the order is placed is the current postage rate.

VAT is included in the above postage costs as shown in brackets. These charges may vary from time to time and we will update the website accordingly.

Goods are normally dispatched 1-2 working days following order.  At busy periods like Christmas, please allow up to 3  working days for dispatch and Royal Mail delivery times may vary.

Due to current transport regulations we are not permitted to send more than 4 perfume, sanitiser or diffuser bottles via post (of any size) in one package. For orders where more than 4 such bottles are ordered we will split the order into permitted quantities. You will only be charged for one amount of postage per address as indicated on your online order.

Overseas charges: We are unable to send small orders of liquid perfume overseas due to legislation around transporting perfume by airmail but we can ship our other products internationally. Please contact kathryn@bykathryn.ltd with your delivery details and we can provide you with a quote.

For bulk orders of perfume, both UK and overseas please contact kathryn@bykathryn.ltd to discuss costs and timescales.

We accept all major credit cards, and process payments through PayPal and Stripe, you do not need a PayPal account to pay, and no financial information is shared with us.